Case study

Primark Manchester

commercial skip
wave

The Challenge

Primark’s flagship store in the heart of Manchester (M1) represented a major construction project with strict timelines and a need for meticulous site coordination. Prior to engaging Fresh Start Waste Services, the client managed waste on an ad-hoc basis, with no dedicated service in place.

As the internal fit-out of the large city centre site gathered pace, it became critical to have a reliable, scheduled waste management solution that could operate within tight city access constraints and maintain site compliance at all times.

The Solution

Working in close partnership with Mike Hosey, Waste Category Manager at YardLink, Fresh Start implemented a 14-week scheduled service tailored specifically to the needs of the site.

A twice-daily exchange system was introduced, including:

  • 1 x 16-yard skip
  • 2 x 12-yard skips

These were exchanged on a 2 x daily schedule, with:

  • Morning exchanges taking place before 9am to avoid delays
  • Afternoon exchanges scheduled after 1pm, ensuring smooth access

Drivers contacted the site team on arrival to coordinate timely and disruption-free service.

Fresh Start’s dedicated construction waste team managed the logistics throughout, providing consistent communication and proactive oversight.

The Results

Thanks to Fresh Start’s dependable scheduling and responsiveness, the site remained clear, compliant, and operational throughout the fit-out.

We successfully delivered:

  • Twice-daily exchanges over 14 weeks, maintaining pace with site activity
  • A total of 190+ skip exchanges without disrupting site workflows
  • Efficient coordination with site contacts to avoid peak-time delays

The tailored service supported seamless progress on a challenging city centre project.

Primark Manchester recycling

“Fresh Start have been extremely reliable throughout this project. Their ability to consistently hit our required turnaround times has kept the site running efficiently, and their dedicated construction team have been a pleasure to work with.”

Mike Hosey, Waste Category Manager, YardLink

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