Case study

Native Places

Native aparthotels are a totally new way to stay. They provide the freedom and authenticity of a local apartment with the comfort and convenience of a boutique hotel. Their commitment is to always work to establish new ways of improving their sustainability, environmental impact, and social responsibility.


The challenge

They know this is an ongoing journey, and have made sustainability one of their top priorities, hence they chose to appoint Carbon Conscious Fresh Start Waste as their total waste management supplier.

native Manchester

“Native have worked with Fresh Start as our waste management supplier since we launched in 2019. Throughout this time, we have found them to be both professional, reliable, and able to adapt to our requirements as our business demands. The recycling reports provide a useful insight and measurement tool for us to prove we are acting upon our commitment to sustainability, and we find the relationship we have with our account manager to be second to none, which is a reassurance when we need some changes making or have a query. Fresh Start are proactive in their approach, and we are now looking at the next steps of the relationship in which we will consider the benefits of installing segregated internal bins to further maximise recycling levels.”

James Durris, Facilities Manager at Native Places

The solution

The services adopted by Native for their accommodation and restaurant combined include collections daily of glass, food, and mixed recycling – with food and glass being collected on one split body vehicle to minimise carbon impact.

Additionally general waste is collected, which is processed at Fresh Start’s state of the art recycling centre, where general waste is further sorted to remove any recyclable items which may have been placed in the wrong bin, and further increase recycling levels.

To further add to the convenience of a single waste supplier as opposed to numerous contracts, Fresh Start also provide washroom services including sanitary bin collection and air freshener provision.

native places manchester

The results

Reacting to COVID, Fresh Start Waste have provided flexibility in service level as and when required and in addition to the high levels of recycling now being obtained, the monthly recycling reports are a welcome addition to Native, as they demonstrate the actual recycling % obtained on a month-by-month basis.

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